Clarm the AI DevRel Engineer

Clarm is a tool that provides AI customer support automation services for developers, finance and technology teams. Its importance lies in its ability to improve customer support efficiency, reduce senior engineer interruptions, and help businesses generate sales leads. Key benefits include getting started quickly, providing interactive architecture diagrams, automatically handling problem reports, and more. The product background is for the developer community, helping companies improve developer retention rates and GitHub activity. No pricing information is mentioned in the document. Positioning is to provide sales and customer support solutions for development tool CEOs.

Demand group:

["Development tool CEO: Clarm can help them generate sales leads for development tools and increase the market share of their products. By increasing community activity, community members can be converted into paying customers, thereby increasing the company's revenue. At the same time, it reduces the work interruption of senior engineers, allowing them to focus more on core development work.", "Developers: The interactive architecture diagram and automatic question answering function provided by Clarm can help developers quickly solve common problems and save development time. In addition, it can also allow developers to obtain timely technical support in the community and improve development efficiency.", " "Finance and technology teams: For these teams, Clarm's automated customer support capabilities can improve the efficiency and quality of customer service, reduce the workload of manual handling of customer issues, and improve the team's overall operational efficiency."]

Example of usage scenario:

Better Auth uses Clarm to provide users with interactive architecture diagrams, solve common construction problems, and improve the speed for new users to get started.

After a company used Clarm, the activity volume of the Discord community increased 10 times, which promoted the development of the company's business.

By using Clarm to handle developers' error reports and feature requests, a company's senior engineers have reduced the number of interruptions by 40% and improved work efficiency.

Product features:

Quick start service: Users can start the usage process within 30 seconds and quickly access Clarm’s service system, saving time and energy.

Interactive architecture diagram display: Provide users with interactive architecture diagrams to help new users quickly understand the product architecture, solve common construction problems, and allow developers to focus more on their work.

Automatically handle problem reports: Allow users to submit bug reports and feature request records, and the system automatically processes this information, which can effectively help users solve common problems and create detailed issues and reports directly in GitHub.

Error answering function: When developers raise technical issues in the community, Clarm can accurately explain the cause of the problem and provide corresponding solutions, such as specific solutions to session data storage errors.

Improve community activity: Through Clarm, you can turn Slack or Discord communities into sources of paying customers and increase the amount of community activities, for example, increasing Discord's activity by 10 times.

Reduce engineer interruptions: It can reduce the number of times senior engineers are interrupted by daily problems, reduce their work interference, improve work efficiency, and achieve a 40% interruption reduction rate.

Generate sales leads: Generate sales leads for CEOs who develop tools to help companies achieve business growth and promote product sales and promotion.

Usage tutorial:

1. Visit the official website https://www.clarm.com/, click "Get started in 30s" or "Onboard now in 30s" to start the usage process.

2. Follow the instructions to complete the registration and basic settings, and associate Clarm with your own Slack or Discord community.

3. When a developer in the community raises a question, Clarm will automatically answer and handle it.

4. Developers can submit bug reports and feature requests, and Clarm will automatically handle them and create detailed reports in GitHub.

5. Regularly review the sales leads and community activity data generated by Clarm, and adjust business strategies based on the data.