WADesk is an intelligent CRM tool focused on WhatsApp private domain marketing. Its importance lies in helping companies better manage WhatsApp customer resources and achieve precision marketing and customer retention. The main advantages include using user data for accurate content push, automated label and stage updates, management of holiday greetings, etc., which can significantly improve the company's sales efficiency and customer satisfaction. The product background was developed to meet the marketing and customer management needs of global enterprises on the WhatsApp platform. In terms of price, a 3-day free trial is provided, and subsequent pricing needs to be obtained by contacting sales. The product positioning is to provide one-stop multi-WhatsApp account management and team collaboration solutions for global enterprises.
Demand group:
["Global enterprises: For enterprises with global business expansion needs, WADesk can help them manage multiple WhatsApp accounts, achieve one-stop marketing and customer management, and improve operational efficiency.", "Sales team: The sales team can use this tool to screen potential customers, follow up with customers, and execute marketing activities to improve sales success rates.", "Marketers: Marketers can use WADesk's precision marketing and personalized messaging functions to develop more effective marketing strategies and improve marketing effectiveness."]
Example of usage scenario:
E-commerce companies: Manage multiple WhatsApp accounts through WADesk to send new product promotion information and discount coupons to customers to increase customer purchase rates.
Service industry: Use the customer retention function to record customer service history and preferences, send personalized greetings during holidays, and enhance customer loyalty.
Foreign trade companies: Use the number filtering and batch verification functions to quickly screen out valid overseas customer numbers, carry out targeted marketing activities, and expand the international market.
Product features:
Multi-account operation: Supports one-click management of 100 WhatsApp accounts, can customize tasks for each account, and receive new message reminders in real time, greatly improving work efficiency.
Number filtering and batch verification: Can batch upload and verify potential customer numbers at a speed of 180 per minute, quickly exclude invalid numbers, add valid contacts in a timely manner, and never miss any sales opportunities.
Timed marketing: Supports one-time, real-time and periodic marketing activities, and can send personalized content such as discount coupons, promotional information and birthday greetings during customer follow-up to enhance customer stickiness.
Customer retention: After promotional activities, we can follow up with customers in a timely manner, record all customer information, and combine social data (such as chat records and browsing history) to enrich customer information, provide customers with more considerate services, and avoid customer churn.
Personalized messages: Realize personalized follow-up through scheduled marketing functions, and easily send various targeted messages to further strengthen relationships with customers and promote business growth.
Usage tutorial:
Step 1: Visit the product page (https://wadesk.io/en/whatsapp-crm) and click "Start Free Trial" to start a 3-day free trial.
Step 2: Register and log in to the account, complete the account settings, and add the WhatsApp account that needs to be managed.
Step 3: Use the number filtering and batch verification functions to upload potential customer numbers for verification and add valid contacts.
Step 4: Set tags and stages based on customer profiles, develop a personalized marketing plan, and use the scheduled marketing function to send messages.
Step 5: After promotional activities, follow up with customers in a timely manner, check customer information and interaction records, provide quality services, and retain customers.