Dolphin AI

Dolphin AI is a tool that automatically finds and tracks feature requests, pain points and customer favorites from B2B calls. It analyzes call content through AI, identifies key information, and automatically generates sharing links, creates Jira work orders and other functions to help customer success teams and product teams better communicate and cooperate.

Demand population:

Dolphin AI is suitable for customer success teams and product teams, helping customer success teams better convey customer needs and feedback to product teams, and helping product teams formulate product development strategies based on real customer needs and impact.

Example of usage scenarios:

The customer success team uses Dolphin AI to summarize insights from customer calls to effectively improve customer satisfaction.

The product team optimizes product functions and enhances market competitiveness through customer function requests collected by Dolphin AI .

The team uses Dolphin AI to achieve seamless connection between customer needs and product development to improve work efficiency.

Product Features:

Automatically find and edit insights in customer calls through AI

Approve or reject these insights and record them in automatic tracking

Automatically classify insights into business impact, similar requests, video clips, etc.

Intelligent highlight detection and create short videos with context

Automatically package each insight into a shareable link and translate it into a data-supported argument

Create Jira tickets and update CRM

Automatically merge similar requests to keep to-do items clean

Simplify the review process to facilitate team approval and submission to the product team

Tutorials for use:

Click the "Book a demo" button on the page to make an appointment for a demo

Through connection with Gong, let Dolphin AI automatically extract insights from calls

Verify and record insights into business impacts and track request status

Work with customer success teams and product teams through Dolphin AI 's capabilities and tools to achieve better product development and customer satisfaction.