Klariqo is an AI phone and website assistant built specifically for enterprises. It handles large numbers of phone and website chat sessions simultaneously, provides instant response, and is available 24/7. Its importance lies in helping companies not miss any potential customers and improve customer conversion rates and business efficiency. The main advantages of the product include: simple setup, no technical knowledge required; automatic booking and screening of leads; natural conversation experience; detailed analysis and insight capabilities; customizable according to corporate brand. The product background was developed to meet the needs of enterprises in customer service and business automation. In terms of price, there are different packages to choose from, such as phone-only service for $129/month, phone and website integrated service for $179/month, and website chat service only for $99/month. There is also a 30-minute free trial, a 3-day test period and no credit card required. Product positioning is to provide efficient and intelligent customer service and business automation solutions for all types of enterprises.
Demand group:
["SaaS companies and online enterprises: Such enterprises usually need to handle a large number of customer inquiries and business communications. Klariqo's 24/7 service capabilities and automatic processing functions can help them respond to customers in a timely manner, improve customer satisfaction and business conversion rates. At the same time, automatic appointment and lead screening functions can save enterprises time and energy, allowing enterprises to focus more on the development of their core business.", "Local commercial enterprises, such as restaurants, medical clinics, dental clinics, real estate and home service enterprises: These enterprises need to handle a large number of customer calls and online inquiries. Klariqo can help them ensure that every customer inquiry can be responded to in a timely manner without increasing labor costs. The automatic appointment function can facilitate customers to book services and improve the customer's appointment efficiency and experience. In addition, the lead screening function can help enterprises quickly find customers in need and increase business closing rates.", "Fintech companies: Businesses in the financial technology field are usually highly professional and complex, and customers may make inquiries at any time. Klariqo's 24/7 service and natural dialogue experience can provide customers with timely and accurate answers, enhancing customers' trust in the company. At the same time, detailed analysis and insight functions can help companies understand customer needs and market trends, providing strong support for the company's business decisions."]
Example of usage scenario:
Miller's Plumbing Services: After using Klariqo, business revenue increased by 30%, never missed a customer call, and ensured that every potential business opportunity was processed in a timely manner.
Elite Dental Care: Customers like the professional and considerate service of its AI assistant very much, just like the business has a perfect employee, which increases customer satisfaction and loyalty.
Bella Vista Restaurant: From previously missing 40% of customer calls to now being able to handle all incoming calls, bookings have increased significantly, effectively improving the restaurant's business volume and operational efficiency.
Product features:
Automatically handle phone calls and website chats: The product's AI can handle the company's phone calls and website chat sessions 24/7, ensuring that customer inquiries and needs are responded to in a timely manner regardless of day or night, weekends or holidays, ensuring that the company maintains communication with customers at all times and does not miss any potential business opportunities.
Automatic appointment function: AI can communicate with customers, automatically synchronize and arrange appointments in the enterprise's calendar according to the customer's needs and the company's schedule, eliminating the need for tedious back-and-forth email communication between the enterprise and customers, greatly improving the efficiency and accuracy of appointments.
Automatic screening of clues: AI will ask relevant questions to customers, automatically screen out high-value potential customer clues through analysis and judgment of customer answers, and accurately push these clues to the enterprise, allowing the enterprise to concentrate on communicating with customers with purchase intentions and improve the sales conversion rate.
Natural conversation experience: In telephone communication, AI uses natural voice to make customers feel like they are communicating with real people; in website chat, AI can provide personalized and helpful replies to avoid giving customers a mechanical and stiff feeling, and enhance customers' communication experience and satisfaction.
Detailed analysis and insights: The product will provide enterprises with complete transcripts of each conversation, detailed analysis data and valuable insight information, helping enterprises to deeply understand customer needs, behaviors and preferences so that enterprises can optimize business strategies and improve service quality and business results.
Brand customization: Enterprises can customize the AI's voice, accent, tone, and color of the chat window according to their own brand image and style, so that the AI can be consistent with the enterprise's brand, and can reflect the characteristics of the enterprise from greetings to the overall brand image.
Multi-channel support: Businesses can choose to use phone-only service, website chat-only service, or a combination of both. Whichever method you choose, the product ensures that businesses can handle a large number of phone and website chat sessions simultaneously to meet the diverse needs of different businesses.
Usage tutorial:
Steps to use the telephone service:
1. Connect a number: Businesses can choose to use an existing phone number or get a new one, and the entire process only takes 30 seconds.
2. Customized AI: Introduce the company's business situation to Klariqo in detail, including business type, target customer groups, etc., so that the AI's voice, accent and other aspects can perfectly match the needs of the company.
3. Start answering calls: Once you complete the above steps, the AI can start answering calls 24/7 and automatically book customers’ service appointments.
Steps to use website chat service:
1. Add a chat widget: Copy a line of code from Klariqo’s dashboard and paste it into your business’s website. This process only takes 30 seconds.
2. Customized AI: According to the company's brand image, match the brand color, and set the AI's personality characteristics and knowledge base, so that the AI can better communicate with customers on behalf of the company.
3. Start converting visitors: After completing the setup, the AI can start chatting with website visitors and automatically screen potential customer leads to improve the website's conversion rate.