Listen Labs
Unlock actionable market insights with AI-driven customer interviews on Listen Labs, streamlining research for global teams.
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Listen Labs is an AI-driven customer research platform that helps companies quickly collect and analyze customer feedback through AI-led interviews. Its main advantage is that it can provide actionable market insights in a short period of time, compress the time and workload required for traditional research, and help companies make quick decisions. The platform supports multiple languages and has automatic translation capabilities, suitable for global markets.
Demand population:
"This product is suitable for market researchers, product managers and user experience researchers, and can efficiently obtain customer feedback, optimize products and services, and improve user satisfaction."
Example of usage scenarios:
Chubbies Shorts uses Listen Labs to gain product insights and reduce research time.
Microsoft quickly collects user stories through Listen Labs to improve decision-making efficiency.
Canva uses Listen Labs to conduct qualitative research in non-English markets.
Product Features:
AI-led customer interviews: Automatically collect customer feedback through intelligent interview tools.
Real-time analysis: Quickly generate insight reports to provide actionable results.
Various ways to recruit participants: Participants can be recruited through internal or external channels.
Multimedia support: Support for interviews in video, audio and text formats.
Cross-language support: Supports automatic translation and transcription in more than 50 languages.
Custom templates: Users can choose professional templates or custom discussion guides.
Detailed report: Provide interactive market reports to facilitate user analysis and decision-making.
Tutorials for use:
Visit Listen Labs website and register an account.
Choose a suitable template or upload your own discussion guide.
To recruit participants, you can use Listen Labs ’ participant pool or recruit yourself.
Launch AI-led interviews to communicate with customers.
After the interview is completed, view the analysis reports and insights automatically generated by AI.
