Peakforms

Peakforms is a free AI form builder designed to provide small businesses with an alternative to Typeform. Its core technology is conversational AI, which can conduct real conversations with respondents, automatically dig deep, ask questions, and extract insights that cannot be obtained through static forms. The main advantages include: using AI to automatically ask questions to obtain more targeted data; the built-in knowledge base makes questioning more intelligent and relevant; the data can be analyzed through AI chat to provide automatic insights; and it supports customized brands. The product background was developed to address the problem of poor data quality in traditional forms. In terms of price, there is a free version that offers 100 submissions per month, and paid plans starting from $15 per month. Positioning is to provide enterprises with efficient and intelligent form and feedback collection solutions.

Demand group:

["Small businesses: For small businesses, budgets are limited and customer feedback needs to be collected efficiently. Peakforms offers a free version with 100 free submissions per month, which can meet the needs of the testing phase. Its AI-driven forms and automatic insight analysis functions can help businesses quickly obtain valuable customer information and make more informed decisions.", "Product Manager: Product managers need to understand users' experience and needs for products. Peakforms ' knowledge base integration feature allows AI to follow up on product documentation and policies to obtain more accurate feedback. The data chat feature allows product managers to easily query feedback on specific issues, saving time and energy. ", "Startups: Startups need to quickly validate product ideas and collect user feedback. Peakforms ' conversational AI can conduct in-depth conversations with users and avoid the limitations of static forms. The free version and simple construction process are suitable for startups in the early stages."

Example of usage scenario:

Sarah Chen, product manager at TechCorp, said that before using Peakforms , satisfaction surveys were useless, but now you can get real and actionable feedback.

Marcus Johnson, founder of StartupXYZ, said that the AI ​​chat function saves a lot of time and can directly ask questions and obtain feedback.

Jennifer Williams, CX director at RetailCo, said that after using Peakforms , response quality has improved 10 times and useful customer insights can be obtained.

Product features:

Intelligent form construction: Users can use AI to build intelligent conversational forms. The form has an AI-driven follow-up questioning function, which can provide in-depth understanding of the respondents' answers and obtain deeper insights than traditional surveys.

Knowledge base integration: Product documents, policies or any relevant background information can be provided to AI, and AI will use this information to ask smarter and more relevant follow-up questions during the conversation.

AI conversational feedback: Use conversational AI to automatically conduct real conversations with respondents, automatically digging deeper, questioning, and extracting insights that cannot be obtained through static forms.

Automated insights analysis: Automatic analysis of every response, including sentiment analysis, topic detection and entity extraction, to quickly see patterns and avoid getting stuck in a sea of ​​raw data.

Brand customization: The professional version supports custom logos, brand colors, and unlimited forms, and the enterprise version provides a white label option to make the forms look like the company's own products.

Data chat function: Users can query data using natural language, such as asking people about their biggest complaints, viewing positive feedback this month, etc. AI will analyze all submissions and answer in plain English.

Usage tutorial:

1. Build your form and add context: Create a question in minutes, then add a knowledge base with product documentation, policies, or FAQs. AI will use this information to ask smarter, more context-aware follow-up questions.

2. Share the form and let AI work: Send a link to the form, and context-aware AI will have a natural conversation with each respondent, asking relevant follow-up questions based on the knowledge base to avoid generic responses.

3. Get instant insights through AI chat: Use natural language to talk to data, such as asking people what they think of a certain feature, checking this month’s complaint feedback, etc. AI will analyze all submitted content and give answers to help users make decisions quickly.