ProhostAI

ProhostAI is an all-in-one AI assistant designed for vacation rental hosts on platforms such as Airbnb, Hostaway and Guesty. Its core function is to use AI technology to automate the daily work of hosts, including guest message responses, maintenance, cleaning arrangements and upsells, etc., helping hosts to expand their business scale without pressure. In terms of product background, it is supported by professional teams such as Y Combinator and Pear. In terms of price, a 14-day free trial is provided, and the specific payment model thereafter is not mentioned in detail. The product positioning is to provide vacation rental landlords with a one-stop solution to improve operational efficiency and profitability. Its key benefits include saving time and effort by automating tasks and reducing manual operations; improving response times by handling guest messages 24/7; increasing revenue by converting idle nights into additional revenue through upselling; and providing a comprehensive management view so that hosts can manage all their listings on one platform.

Demand group:

["Vacation rental hosts: ProhostAI can help them automate daily tedious tasks, such as guest message responses, maintenance and cleaning arrangements, saving a lot of time and energy, allowing them to focus more on business expansion and improving guest experience. At the same time, through the upsell function, idle nights are converted into additional revenue and increase profits.", "Cleaning team: By automatically assigning cleaning tasks and uploading cleaning photos, the cleaning team can have a clearer understanding of work arrangements and progress, improving work efficiency and quality.", "Maintenance team: Automatically generate maintenance tasks and assign them to appropriate personnel, allowing the maintenance team to handle problems in a timely manner, track task status, and ensure the normal operation of the property."]

Example of usage scenario:

A landlord with multiple properties uses ProhostAI to automatically reply to guest messages through AI, saving a lot of time. At the same time, he uses the upsell function to convert idle nights into additional income, increasing overall revenue.

A cleaning company cooperates with landlords who use ProhostAI , automatically assigning cleaning tasks and uploading cleaning photos through the system, improving the efficiency and quality of cleaning work, and establishing a more stable cooperative relationship with landlords.

A new landlord used ProhostAI 's AI guide manual function to quickly generate a detailed guide manual for each property, providing guests with a good check-in experience. At the same time, he used the calendar management function to easily manage the booking and cleaning arrangements of the property.

Product features:

AI message reply: Based on property information, message history and local data, AI suggested replies are generated instantly, providing landlords with quick and accurate reply references, saving reply time and improving reply quality.

AI task management: Automatically generate maintenance tasks from guest messages and reviews, automatically assign them to appropriate team members, and track task status through comments and photos to ensure tasks are completed efficiently.

Cleaning management: Automatically schedule turnover cleaning, assign it to appropriate cleaning personnel, upload cleaning photos with timestamps, and create cleaning lists to ensure the standardization and traceability of cleaning work.

AI review processing: Use AI to automatically detect actionable tasks in reviews and automatically write reviews for guests, helping hosts handle guest feedback in a timely manner and maintain good guest relationships.

AI guide manual: Generate a customized digital guide manual for each property, including check-in information, house rules, local tips, etc. It is written with AI assistance to provide guests with comprehensive check-in guidelines.

AI automatic reply: Turn on the automatic reply mode, let AI handle guest messages 24/7, intelligently escalate questions to the landlord as needed, and continuously learn and improve the response effect.

Upsell: Automatically detect idle nights and send upsell offers to guests based on rules, such as late check-out, equipment rental, or local experiences, to turn idle nights into additional revenue.

Calendar management: Provides desktop and mobile multiple calendar views to view reservations, free periods, cleaning and maintenance dates, and supports switching between single and multiple property views to facilitate landlords to comprehensively manage properties.

Usage tutorial:

1. Register an account: Visit the ProhostAI official website, click the registration button, and fill in the necessary information to complete the registration.

2. Connect to listings: Connect to listings on Airbnb, Hostaway, Guesty and other platforms within a few minutes.

3. Set preferences: Set rules and preferences for AI message replies, task assignments, cleaning arrangements, upsells, etc. according to personal needs.

4. Turn on functions: Turn on AI automatic reply, upsell and other functions as needed, and let the system automatically handle corresponding tasks.

5. Manage your listing: View and manage your listing’s reservations, availability, cleaning, and maintenance through the calendar view on your desktop or mobile app.

6. View reports: Regularly view reports generated by the system to understand business operations, such as revenue, task completion, etc., and adjust strategies based on the reports.