Troof

Troof is an AI-powered online reputation management and customer feedback tool that helps businesses collect 5-star reviews, capture actionable customer feedback, and unlock powerful AI insights to drive business growth. The tool offers a free trial, no credit card required. Its positioning is to provide comprehensive solutions for all types of enterprises that value online reputation. By integrating multiple functions, it can reduce enterprise management costs and improve management efficiency.

Demand group:

["Agents: Agents can white-label Troof to provide reputation management services to their customers. By leveraging Troof 's functions, agents can efficiently help customers collect and manage online reviews, analyze customer feedback, and improve customers' online reputation, thereby enhancing their competitiveness in the market.", "E-commerce brands: E-commerce brands can increase trust and conversion rates by controlling online reviews. Troof can help e-commerce brands collect more positive comments and handle negative comments privately to avoid their impact on brand image. At the same time, through AI analysis of customer feedback, e-commerce brands can understand customer needs, optimize products and services, and improve customer satisfaction and loyalty. ", "Local businesses can use Troof to handle negative comments privately to prevent them from affecting their reputation publicly. At the same time, they can attract more new customers by collecting and sharing positive comments. Troof can also help local companies analyze customer feedback, identify problems and solve them in a timely manner, improve service quality, and enhance their competitiveness in the local market. "]

Example of usage scenario:

Ian Wright, founder of VirtualNonExecs, said that after using Troof , positive reviews doubled and chargeback requests decreased by 20% within 60 days. Troof replaced three tools and provided unprecedented insights.

Agents can use the Troof white label function to provide reputation management services to customers and improve their online reputation.

E-commerce brands use Troof to control online reviews, increase trust and conversion rates, and optimize products and services.

Product features:

Comprehensive collection and management of online reviews: Collect more 5-star reviews, generate powerful video testimonials, showcase customer testimonials and control your reputation all in one platform. Instantly create branded review links with QR codes, automatically route negative feedback privately for quick resolution, import and sync reviews directly from multiple platforms such as Google and Trustpilot, and automatically distribute positive reviews to important review sites.

Customer feedback forms and surveys: Create forms and surveys in seconds, and turn every response into a business growth opportunity through AI-driven analysis. You can create custom or template-based feedback forms in 60 seconds, collect them through link sharing, embedding them on websites, or distributing QR codes, collect product, service and cancellation feedback on a large scale, use pre-built templates to collect NPS, CSAT and other data, and use AI to instantly analyze all form responses.

AI-driven review and feedback analysis: Get actionable insights from all reviews, feedback, and survey responses without having to read individual reviews. Troof 's AI continuously learns from all comments and form responses. You can ask questions to get instant personalized insights in the chat. Discover trends, find out what drives 5-star reviews and identify problems early. Analyze feedback form responses in seconds to get the answers you need. Easily track customer sentiment changes over time.

AI-driven review replies: Respond to customer reviews with intelligent, personalized AI-generated replies directly within Troof , protecting your reputation and saving time. Instantly generate thoughtful, on-brand responses to both positive and negative reviews, ensuring consistency and professionalism on every reply and review site, strengthening customer relationships and demonstrating a listening attitude to new customers, and editing or approving suggested AI-generated responses before publishing.

Display and share customer testimonials: Easily create a website review widget and download video testimonials to share on your website and social channels. Build a review widget that showcases the best reviews, have a fully customizable widget that can be designed perfectly for your website, embed the testimonials widget anywhere on your website and landing pages, download video reviews and share them with the world.

Usage tutorial:

Step 1: Visit Troof official website https://Troof.ai/ and click “Try Troof Free” to start a free trial.

Step 2: Register an account and log in to the Troof platform.

Step 3: Create branded review links, feedback forms and surveys based on business needs. Available with pre-built templates or custom designs.

Step 4: Publish the comment link, form, and survey through link sharing, embedding it on the website, or distributing QR codes.

Step 5: Wait for customers to submit comments and feedback. Troof will automatically collect and manage this data.

Step 6: Use Troof ’s AI analysis capabilities to analyze comments, feedback, and survey responses to gain actionable insights.

Step 7: For customer reviews, respond with AI-generated replies to protect your reputation and save time.

Step 8: Based on the analysis results and customer feedback, optimize and improve the business to improve customer satisfaction and business growth.